Field Service Supervisor 1 - Electric Power Generator

Fecha de publicación del trabajo: 2026-08-05

Location:

Irving, TX, US

Holt CAT in Irving, Texas is looking for a Field Service Supervisor for the Electric Power Generator department. This position is responsible for ensuring the successful management and achievement of work performed in the service area and operational goals by providing quotes for jobs and work order review for customer billing; customer communications; field safety practices and compliance with field operating policies. This position has a major responsibility to ensure the complete and total satisfaction of internal and external customers while continually striving to achieve all corporate goals. Knowledge of data centers electrical power needs and commissioning electric power generators is preferred. This position will be based out of 2001 N. Loop 12 Irving, Texas 75061.

Essential Functions

Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Establish and mutually agree upon and communicate job expectations (i.e. accurate price quotes and time estimates) to internal and external customers to ensure customer satisfaction according to our mission and core business values
Establish, model, and reinforce safety practices that are consistent with our mission to ensure employee and customer safety
Model collaborative problem solving and personal influencing skills to ensure that service activities in the incumbent's area of responsibility are aligned with the overall business plan of the service department and company
Provide the Service Manager with status reports on all open work orders in an accurate and timely manner
Review monthly service operations branch statement to assess progress on department business goals
Participate in the selection, development, and evaluation of service department personnel to ensure a high level of commitment and competence is available in our human resources
Coordinate the company safety program in all areas of responsibility in a manner consistent with corporate policies and guidelines
Successful completions of other key projects as may be assigned by management
Work safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Perform other duties as assigned

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Knowledge, Skills, and Abilities

Knowledge of and experience with data center electrical power needs and generator commissioning is required.
Knowledge of generator maintenance schedule is preferred
Knowledge and experience of establishing rapport with customers, and vendors
Knowledge of electrical blueprints and schematic reading
Knowledge of Electrical safety standards
Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
Excellent verbal, written, communication, and presentation skills
Exceptional organizational, self-management, time management, and multitasking skills
Ability to work on multiple projects and deal effectively with employees and management
Ability to think logically while interpreting and analyzing problems assigned or encountered
Ability to identify complex problems and to review related information to develop and evaluate options and implement solutions
Ability to work independently as well as a part of a diversified team

Requirements

Education and Experience:

High School diploma or GED is preferred education but equivalent experience is acceptable.
Minimum 3 years of industrial generator repair experience in shop and field required; 5 or more years preferred
Minimum of 2 years of supervisory or leadership experience preferred
Knowledge of AC and DC Electrical schematics / blueprint reading
Journeyman electrical license preferred

Supervisory Responsibilities:

Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel:

Up to 20%, to include overnight stays, is to be expected
Valid driver’s license

Physical Requirements:

This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
This role frequently communicates with others, must be able to exchange accurate information in these situations
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Occasionally lifts and moves materials and equipment up to 50 lbs.

Work Environment:

This job is generally performed in a professional office, in environmentally controlled conditions.
Occasionally works outdoors around moving mechanical parts; may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
Noise levels may be loud at times
Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
Requires wearing common protective or safety equipment
Frequently works at fast pace with unscheduled interruptions

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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