Engine Field Service Supervisor

Job Posted: 2025-09-10
Location:
Houston, TX, US
Building Texas… Powering the World.

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!


Now Hiring: Field Service Supervisor – Houston, TX
Mustang Cat is actively recruiting an experienced Field Service Supervisor in Houston, TX to lead the day-to-day operations in our Power Field Service Department. If you have a background in diesel engine repair, industrial power systems, and team leadership, this role offers the opportunity to grow with a respected Caterpillar® dealer.
• Top Benefits for Service Leaders:
• Great Work-Life Balance
• On-Premise Clinic
• Tuition Reimbursement
• Vast Growth Opportunities
• Leadership Training Programs
• Job Stability
• Full-Time Benefits: Medical, Dental, Vision
• 401(k) with Employer Matching
• Paid Vacation, Sick Time & Holidays
• What You’ll Do as a Field Service Supervisor:
• Lead and support engine field service technicians
• Ensure expert execution of service work on Caterpillar Power products
• Schedule technicians to expedite repairs at customer job sites
• Oversee technician productivity, training, and development
• Monitor department expenses and technician overtime
• Address customer concerns and resolve issues quickly
• Promote safety compliance and enforce best practices in field operations
• Ensure timely and accurate invoicing and collections
• Coordinate parts orders and component repairs
• Open, edit, review, and finalize work orders
•️ Field Service Supervisor Requirements:
• Bachelor’s degree in Ag Systems Management, Business, Mechanical Engineering, or equivalent work experience
• Strong computer and organizational skills
• Ability to lead, manage multiple tasks, and work efficiently in a fast-paced environment
• Solid knowledge of diesel/natural gas engines
• Strong interpersonal, team-building, and communication skills
• Ability to multitask, make informed decisions, and lead under pressure
✅ Strongly Preferred Experience:
• 2+ years in a supervisory role
• Familiarity with Caterpillar systems (SIS, DBS)


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Mustang Cat is an Equal Opportunity Employer.