AES Field Service Technician

Ziegler CAT Power Systems has an opening for a full-time, experienced Advance Electrical Service Field Service Technician to troubleshoot, repair, and maintain Caterpillar power generation equipment as well as other brands of industrial generators to support customers surrounding our Shakopee branch. A company truck is provided.

Responsibilities:

• Troubleshoot and repair electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear, fire pump engines, and other industrial engine applications at the customer’s location
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems
• Work safely at all times, following company policies, procedures and standards
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
• Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
• Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory
• Willing and able to respond to after-hour emergency calls as directed by supervisor

Qualifications:

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
• 5+ years of relevant experience in mechanical, electrical & diesel maintenance/repair, some field experience preferred
• Knowledge of electricity and electronics, engine diagnostics, failure analysis
• Previous experience working on Caterpillar engines a plus but not required
• Possess the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics. 
• Ability to write and communicate effectively, interact with supervisors, customers and team members
• Basic computer skills to document work orders and utilize online diagnostic systems
• Own mechanic tool set
• Ability to maintain a safe and clean work environment including service truck
• Willing and able to respond to after-hour emergency calls as directed by the supervisor
• Able to operate equipment safely
• Must have and maintain a clean driving record
• Pass a DOT pre-employment drug screen & physical due to the role being deemed safety-sensitive
• DOT Med card or ability to obtain is required
• Class A CDL or willingness to obtain one within a defined period