Retail Sales Coordinator

The Retail Sales Coordinator is responsible for coordinating with the outside sales team on the day-to-day activities pertaining to the sale of machines, attachments, and service agreements.

Essential Functions:

• Develop customer-facing proposals at the request of Sales Representatives for Sales and RPOs of new and used machines and attachments, and Iron Pro (service agreement) opportunities

• Leverage advanced understanding of sales operations to prepare the necessary documents and support the sales team in the sales process from quote through invoicing

• Improve profitability, accuracy, and effective use of merchandising support

• Assist sales operations with inventory management

• Coordinate the financial structure of machine sales including credit release requests

• Develops cross-departmental relationships throughout the organization to foster and support Legendary Customer Service

• Provides input and recommendations for improvements in processes, communication, and technology

• Requires regular and punctual employee attendance

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• Advanced knowledge of Compact Construction Equipment

• Basic knowledge of Earth Moving and Excavation Equipment

• Knowledge of construction equipment sales industry

• Knowledge of business accounting principles

• Excellent oral and written communication skills

• Exceptional organizational, time management, and multi-tasking skills

• Advanced computer and related software applications skills

• Advanced MS Office Excel and PowerPoint skills; Intermediate MS Word skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

• Ability to interact with tact and courtesy and maintain a professional manner

• The ability to read and understand information and ideas presented in writing

• The ability to listen to and understand information and ideas presented through spoken words and sentences

Education and Experience:

• Three years of work-related skill, knowledge, or experience required, five or more years preferred

• High school diploma or equivalent required, Bachelor’s Degree in related field preferred

Supervisory Responsibilities:

• None

Travel:

• Overnight travel may be required occasionally for training purposes

Physical Requirements:

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery and file cabinets

• This role frequently communicates with others, and must be able to exchange accurate information in these situations

• Occasionally moves materials or equipment weighing up to 10 lbs

• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina

• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment:

• This job is generally performed in a professional office environment

• Frequently works at fast pace with unscheduled interruptions

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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