Parts Master

Parts Master
Salinas, California

Quinn Company (Caterpillar Store)

 $25.17 – $35.82** per hour

Are you an experienced parts professional who takes pride in accuracy, customer service, and product knowledge?

Quinn Company, a trusted Caterpillar dealer since 1919, is seeking a Parts Master to support our parts operations by ensuring timely, accurate service to both internal and external customers. This role is critical to maintaining the efficiency of our parts department and delivering the high level of service our customers expect.

Why You’ll Love Working Here

• No weekends – this location is closed on Saturdays and Sundays, supporting work–life balance

• Competitive hourly pay **based on experience ($25.17 – $35.82)

• Stable, long-term employer with over 100 years in business

• Consistent schedule with predictable hours

• Comprehensive benefits package, including:

  • Medical, dental, and vision coverage

  • 401(k) with company match

  • Paid time off and paid holidays

• Supportive team environment with experienced, long-tenured colleagues

• Opportunities for growth within the Parts department and across the organization

What You Will Do

As a Parts Master, you will be responsible for the accurate receiving, storage, and issuance of parts while supporting sales and customer needs.

• Receive, store, and issue parts accurately and efficiently

• Assist customers promptly; provide pricing, availability, and order status updates

• Promote and sell digital platforms, including PCC and AGCO eComm, driving adoption and order volume

• Serve as the PCC champion, providing training, guidance, and advocacy across the organization

• Support customer service and sales teams with eCommerce-related questions and issue resolution

• Help resolve customer concerns, escalating when needed

• Support the Parts Manager and collaborate with internal teams

What We’re Looking For

• High school diploma or GED required

• 5–7 years of related parts experience and/or training, or an equivalent combination of education and experience

• Strong customer service and communication skills

• Attention to detail and ability to work accurately in a fast-paced environment

• Solid understanding of parts operations and inventory processes

• Dependable, team-oriented, and self-motivated

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans  

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