Inside Sales Representative
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We are hiring a Product Support Inside Sales Representative for the Pasadena area market to focus on the sale of Mustang Cat's parts and service offerings to develop customer-driven solutions utilizing Mustang's unique abilities as a Caterpillar authorized dealer.
Benefits include:
- Great Work-Life Balance
- Tuition Reimbursement
- Vast Growth Opportunities
- Job Stability
- Full-Time Benefits to Include: Medical, Dental, Vision
- 401(k) Employer Matching
- Paid Vacation, Sick Time, Holidays
As an Inside Sales Representative, you will meet with prospective customers to perform equipment inspections and make service and repair recommendations.
Responsibilities include:
- Represent Mustang as industry leader and promote key differentiators to best serve our customers
- Provide exceptional customer service
- Meet and exceed strategic sales goals
- Establish new customer accounts
- Respond quickly to leads and qualify customers
- Develop and maintain positive relationship with Mustang's Service Department
- Develop and maintain positive relationships with customers
- Meet set requirements for continued professional development
- College degree in Business, Management, Technical, or other related field
- Will consider equivalent work experience in lieu of educational requirements
- 3 years experience in heavy machinery parts and service
- Exceptional customer service skills
- Professional communication skills: verbal, written, phone, email, in-person
- Strong computer skills, including experience with Microsoft Office applications
- Effective problem-solving skills and ability to "think on your feet"
- Strong desire to win
- Negotiation experience
- Strong mechanical aptitude
- Must be able to work in a fast-paced high-pressure environment
- Bilingual English/Spanish
- Knowledge of CAT equipment
EOE/Minorities/Females/Vet/Disability