Field Service Technician - Electric Power Generation

Job Posted: 2024-06-19
Location:
Londonderry, NH, US

Overview

Milton CAT is seeking an experienced Electric Power Generation (EPG) Field Service Technician.  EPG Technicians are responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company engines and power generation equipment and components.  Depending on the location and assignment, the technician will be responsible for some or all of the functions and duties listed below.  

 

Pay Rate: $35.00-$44.00/hour based on location, education and experience. This is a union position.

 

Why Milton CAT?

Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines and generator products in the Northeast. We offer rewarding careers with extensive and ongoing training and have opportunities for you to develop and grow your career while making the most of your skills and strengths.  Whether you’re looking for a steady job with great, family-friendly benefits, or an exciting place to start your career and grow within the organization, Milton CAT is the place for you.  We offer customizable, employee-focused benefits that include: 

 

  • Paid Time Off + 8 company paid holidays
  • Health, Dental and Vision insurance options for Employee and Family
  • Disability & Life Insurance Packages
  • Competitive Retirement Plan
  • Tuition Reimbursement – available to FT employees with 1 year+ of service
  • Tooling Reimbursement
  • Safety and Wellness Program

Responsibilities

  • Installation, maintenance, repair, and troubleshooting of engine and electrical related system, transfer switches, UPS and switchgear systems. Removes, disassembles, assembles, and installs components and parts. 
  • Interpret technical drawings, schematics and wiring diagrams.
  • Diagnose the problem and cause of failure through logical troubleshooting steps.
  • Determines reusability of parts in accordance with published Caterpillar reusability guidelines.
  • Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
  • Cleans, repairs, reconditions, and maintains equipment and components.
  • Tests, measures, and adjusts engine and machine systems and components.
  • Prepares, inspects and operates machines prior to delivery.
  • Keeps up to date with developments in tooling, technologies and systems.
  • Prepares inspection and appraisal reports.
  • Prepares accurate and complete service reports timely.
  • Maintain a professional and proper personal appearance.
  • Flexible work hours in addition to the normal work schedule for emergency calls or routine service as required.
  • Performs related duties as assigned.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and ability required. 

 

  • High school diploma or GED equivalent.
  • 3 year’s electrical power generation/electronics experience working on CAT diesel and natural gas engines and/or like competitive equipment including medium voltage equipment.
  • Ability to diagnose and repair CAT power systems equipment and components in the field.
  • Mastery level CAT Electrical Power products and in-depth skills of low and high voltage electrical, electronic systems and components and CAT switchgear.
  • Proficient in the use of a computer and related software (Word, Excel, etc.).
  • Strong problem-solving skills and be detailed oriented with a high level of accuracy.
  • Strong math skills.
  • Able to lift up to 50 pounds on an unassisted basis.
  • Ability to perform duties with a sense of urgency, exceeding customer expectations.
  • Ability to work in the field without supervision.
  • Excellent customer service skills.
  • Able to work in a dynamic, fast paced service environment.
  • Maintain a tool inventory sufficient to perform assigned tasks.
  • Operates and maintains field service vehicle with GVW of less than 26,000 lbs.
  • Valid driver’s license and a safe driving record. 
  • DOT certification required.

Preferred Skills and Competencies

  • Associates degree in a related field.
  • Experience with CAT Electronic Technician and SIS programs.
  • CDL A or B is a plus

 

This job description is not intended to be all-inclusive.  Your supervisor may request and assign similar duties.   

 

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online. A background check and drug test are required as part of our pre-employment process.

 

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton CAT is a Drug-Free workplace.