Aftermarket Support Specialist

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Reporting to the Products & Service Sales Manager, the Aftermarket Support Specialist is an integral part of the Finning Aftermarket team, responsible for driving growth in market share for Caterpillar in Construction Industries. This role requires a challenging collection of skills, making the ideal candidate for this position an interdisciplinary blend of customer communication, sales and business development and to lead by influence skills. You are accountable for the commercial success and market share growth for Caterpillar parts.

This is a specialty Products and Services sales and support role responsible for the introduction and sales of new specialized services and parts to existing accounts. Primary responsibility is to grow specific commodity sales within a given territory. It is a secondary position on any account to the Product Support Sales Representative.

If this is role you have been looking for to join Finning, then please apply!

The salary for this position is competitive and will be determined based on your experience, ranging from $80,000 to $95,000.

Job Description:

• Knowledge of Heavy Equipment, Construction, Mining or Power Systems is an asset.
• Sound knowledge of specialized products and services
• Ability to technically test, measure and evaluate equipment products
• Understands and adheres to safety procedures
• Accountable for the overall financial performance and commercial success of assigned products in the marketplace.
• Meet established targets for sales and number of calls
• Develop and maintain client information data utilizing Finning’s CRM software
• Maintain sound customer relationships
• Maintain open communication with customers, Product Manager and other applicable groups in the company
• Represent the Company in a professional and ethical manner

Qualifications:

• Bachelor of Business Administration or an equivalent
• Technical and/or Parts experience is an asset
• 2 years technical of technical sales experience
• Ability to demonstrate results in marketing or sales operations, understanding deeply how to capture the attention of internal sales teams and external channel partners and customers
• Expert persuasion skills and the ability to captivate a room when delivering presentations and product demonstrations, regardless of the seniority of the audience
• Self-driven, tenacious, and optimistic - infusing everyone in the office with energy, passion, and positivity

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.