Sr Parts Person

Description

Objective:

The position objective of a Senior Parts Person is to be the face of MacAllister to those customers needing parts for their equipment. The successful candidate would process parts orders in a timely manner to provide quality and speedy service.

Responsibilities:

• With direction and supervision, you will:
• Communicate and attend to customer needs and provide timely and creative solution over the phone as well as in person
• Pick and pack orders
• Manage stocks/inventory through the use of internal system
• Reporting on competitive activity
• Receive and inspect remanufactured parts
• Accept and process any parts returns
• Managing the shipping and receiving, including the planning of routes of shipment
• Advise customers on products, any updates, and any policies, procedures and programs as necessary
• Operate warehouse equipment (hose machine, forklifts)
• Maintain a clean working area as per MacAllister policies

Qualifications:

• Minimum completion of High School Diploma
• Previous experience of 3-5 years working in a parts/stocks department within a retail organization
• Understanding of the heavy equipment industry and parts is highly regarded
• Strong customer support and communication skills to be able to communicate ideas across clearly over the phone as well as face to face
• Ability to lift up to 50 lbs.
• Ability to navigate stock management software

Nice to have:

• Previous experience utilizing supply chain management software to manage inventory and track orders
• 4-year bachelor’s degree in Business or Supply Chain Management
• Formal training/certification in operation of forklift

Disclaimer Any Duties and Responsibilities described within the Careers Page are not a comprehensive list, and the scope of the job may change as necessitated by business demands.