Rental Coord, Pwr Syst

Stowers specializes in providing reliable rental power solutions to keep our customers’ operations running smoothly, from large commercial projects to critical emergency needs. Our rental fleet includes generators, air compressors, HVAC units, and other temporary power and climate control solutions. We are looking for an organized, customer-focused Rental Coordinator to join our team and be the first point of contact for our clients.

Position Summary:

The Rental Coordinator will manage the full rental process — from initial inquiry to equipment return — ensuring customers receive the right equipment, on time, and in excellent working order.  This role works closely with our rental/sales team and service department to deliver exceptional service and keep projects on track.

Key Responsibilities:

• Serve as the primary contact for rental inquiries via phone, email, and in-person.


• Provide accurate equipment recommendations based on customer needs (generators, air compressors, HVAC units, etc.).


• Prepare rental quotes, contracts, and supporting documentation.


• Coordinate equipment delivery, setup, and pickup.


• Track equipment availability, maintenance schedules, and job site timelines.


• Maintain accurate rental records in the company’s software system.


• Communicate proactively with customers regarding delivery status, returns, and any service needs.


• Support billing processes by ensuring accurate rental dates, rates, and additional charges are recorded.


• Assist with resolving customer issues or equipment concerns quickly and professionally.

Qualifications:

• Previous experience in rental coordination, dispatching, or customer service (equipment rental industry preferred).


• Knowledge of power generation, air compressors, or HVAC equipment is a plus.


• Strong organizational and time management skills.


• Excellent communication skills — both verbal and written.


• Proficient in MS Office (Outlook, Excel, Word).


• Ability to multitask in a fast-paced environment.


• Detail-oriented with a focus on accuracy and follow-through.