Inside Parts Sales and Warehouse Person

Job Posted: 2025-05-13
Location:
Emmetsburg, IA, US
Ziegler CAT has an opening for a Inside Parts Sales and Warehouse Person to assist with shipping, receiving, parts sales & inventory, and walk-in customers. We are looking for a dedicated employee with a strong work ethic and excellent organizational and customer service skills to help support our growth.
This position will be an estimated 80% inside parts sales and 20% warehouse responsibilities day to day. With the overall main focus of providing excellent customer service to Ziegler's customers to maximize their uptime.

Responsibilities:

  • Fill and prepare orders for shipment and to inventory
  • Helps customers determine correct parts needed, verify availability, and make recommendations
  • Determines the supplying facility and mode of transportation for parts shipment
  • Communicates with customers for sales, follow-ups, and addressing potential issues
  • prepares quotes for service work, as well as engines, machines and parts
  • Receive parts and backorder parts
  • Fill orders with materials from stock locations
  • Help manage bin and parts locations to verify inventory records
  • Address any discrepancies in parts inventory
  • Determine the proper mode of transportation for parts shipment
  • Assess equipment, tools, and environment to ensure workplace and warehouse are free of hazards and are in compliance
  • Load and unload cargo, using forklifts
  • Perform counter sales and answer phones as necessary
  • Build hydraulic hoses and maintain hose bench
  • Work collaboratively on a team

Qualifications:

  • High School Diploma or GED required
  • Excellent customer service skills
  • 2+ years warehouse experience
  • Personal characteristics: Dependable, attention to detail, positive attitude, efficient, team player, and problem solver
  • Basic computer skills
  • Able to maintain clean and safe work environment
  • Experience in diesel engine, heavy equipment, agriculture, or automotive a plus
  • This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement