Field Service Technician- Engines

Ziegler CAT has an opening for a full-time, experienced Industrial Engine Field Service Technician to provide scheduled maintenance on engine-powered electric power generation equipment in the field to support customers surrounding our Shakopee branch. A company truck is provided

Responsibilities:

• Dispatched to perform scheduled maintenance on electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear and fire pump engines at the customer’s location
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems
• Work safely at all times, following company policies, procedures and standards
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
• Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
• Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory
• Willing to respond to after hour emergency calls as directed by supervisor

Qualifications:

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
• 5+ years of relevant experience in mechanical, electrical & diesel maintenance/repair, some field experience preferred
• Knowledge of electricity and electronics, engine diagnostics, failure analysis
• Previous experience working on Caterpillar engines a plus but not required
• Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics. 
• Ability to write and communicate effectively, interact with supervisors, customers and team members
• Basic computer skills to document work orders and utilize online diagnostic systems
• Own mechanic tool set
• Ability to maintain a safe and clean work environment including service truck
• Willing and able to respond to after-hour emergency calls as directed by the supervisor
• Must have and maintain a clean driving record
• Class A CDL or willingness to obtain one within a defined period
• Obtain a DOT medical certification card
• Pass a DOT pre-employment drug screen & physical due to the role being deemed safety sensitive position
• Able to operate equipment safely