Specialist Rental Support

Job Posted: 2025-04-23
Location:
Louisville, KY, US

DESCRIPTION:


Provides
oversight for day to day product support rental operations while performing
all related tasks and processes to maximize the financial performance of the
rental fleet. 


Compensation: $0-1; negotiable


 Essential Functions:



  • Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards

  • Assist work team to meet the objectives of the department and the Company 

  • Ability to communicate effectively in spoken and written English

  • Ability to operate a P.C. (Windows, Excel, Word)


 Responsibilities



  • Works with customers (internal and external) to properly size and apply equipment.

  • Manage incoming/outgoing shipments to ensure accurate and timely processing of documentation and procedures.

  • Work with Sales Representatives to coordinate interdepartmental and customer rental needs.

  • Arranges equipment shipping and transportation for rental deals, processes all related documents.

  • Monitors and schedules rental equipment maintenance events, coordinates maintenance service with all branch service departments; makes decisions on what action should be taken.

  • Recommend to manager ideas to improve the departments operating procedures or business practices and participate in and support continuous improvement of all related activities and processes

  • Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code

  • Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly

  • Follow all work, safety rules, and procedures

  • Perform other duties as necessary and assigned


Education, Skills, Experience



  • Willingness to learn and be trained

  • Excellent interpersonal skills, and written and verbal communication skills

  • Able to communicate with team members and customers

  • Good working knowledge of computers, spreadsheets, word processing programs

  • Highly self-directed

  • Ability to work independently or in a team environment with rapidly changing priorities and demands


Compensation: $0-1; negotiable