Summer Internship - Business Technology Analyst

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia, and western Maryland, has an immediate opportunity for a high energy Intern – Business Technology Analyst for our 2025 Summer Internship Program.

Are you looking for a unique opportunity to gain firsthand experience within our team? We recognize the valuable contribution that fresh perspectives and innovative ideas can bring to our organization!  By offering internship opportunities, we aim to provide aspiring professionals with a platform to gain hands-on work experience and practical learning in their respective fields.

We’re seeking a highly motivated Business Technology Analyst Intern to join our team at our Murrysville, PA corporate office.

Position Summary:

A Business Technology Analyst Intern at Cleveland Brothers Equipment will play a crucial role in bridging the gap between business needs and technology solutions. This internship offers a unique opportunity to gain hands-on experience in analyzing business processes, identifying technology requirements, and contributing to the development of innovative solutions.

Primary Responsibilities:

• Investigate end users' preference while making build decisions.
• Analyzing business operations as they relate to build decisions.
• Analyzing data conversion needs and work with team, vendors and SMEs to facilitate successful data migration.
• End to end testing of configured systems environments
• Collaborate with peers to create and deliver effective learning experiences for all levels of end users.
• Troubleshoot problems and questions from end users, escalating to IT or vendor when required.
• Serve as liaison between end users, third parties, and ERP Support Vendor(s).

• Support the life cycle of business applications including ongoing administration and application testing and support.

• Develop and implement process changes, workflow, or system improvements to ensure business continuity and compliance and be a catalyst for the change.
• Translate stakeholder requirements into various documentation deliverables such as functional requirements or user stories, use cases, workflow/process diagrams, etc.

• Develop a thorough understanding of technology integrations between different systems.
• Define requirements for data analytics and defined Power BI reporting.

• Create new training materials and updating content as needed.

Skills / Knowledge / Qualifications:

The preferred candidate will be currently pursuing a Bachelor’s degree in Business, Supply Chain and Logistics, Information Technology, or Computer Science and be able to demonstrate:

• MS Office proficiency: Familiarity with tools like Word, Excel, and PowerPoint.
• Organizational skills: Ability to manage tasks, schedules, and data efficiently.
• Strong communication abilities: Both written and verbal.
• Critical thinking: Problem-solving and decision-making skills.
• Self-starter: Demonstrating initiative and proactiveness.
• Research and writing skills: Useful for tasks like policy development and employee communications.
• Experience with Microsoft Dynamics365 a plus.

Why Join the Cleveland Brothers Team:

• Advancement: Start your career with a dynamic organization that wants to see you succeed! As an Intern, you will see and experience limitless career opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability – Cleveland Brothers has been around for 75 years. Experience tremendous job security and potential to obtain an essential role with an organization that is around for the long haul.

About Us:  Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat^® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.

Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.