Service Supervisor

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Are you passionate about leading teams and ensuring top-notch service quality?

As a Service Supervisor at Finning, you'll work closely with shop operations by driving safety, quality, and productivity. Join us to lead a dynamic team, deliver exceptional customer service, and make a significant impact on our operations!

Job Description:

• Lead and promote a healthy and safe work environment, ensuring compliance with all safety standards and policies.
• Facilitate pre-job, mid-job, and post-job reviews to ensure safety and quality at every stage.
• Spend 80% of your time on the shop floor, overseeing the scope of work and promptly addressing any issues.
• Manage and measure technician productivity, ensuring efficient allocation of manpower and resources.
• Conduct performance conversations and provide regular feedback to help technicians grow and excel.
• Maintain high standards with daily time and service reports, cross-over reports, and field-to-shop transfers.
• Determine appropriate tooling for jobs and navigate the warranty process with expertise.
• Review inspection findings and ensure adherence to standard operating procedures.

Qualifications:

• Desire to lead and manage people.
• Effective leadership and supervisory skills.
• Journeyperson Heavy Equipment Technician certification.
• Previous experience with Caterpillar equipment (minimum 4 years).
• Strong business acumen.
• Excellent communication and interpersonal skills.
• Knowledgeable in Job Hazard Analysis (JHA) and hazard assessment.

Note:

• This position is based out of our Fort McKay shop location.
• Permanent, full-time role.
• 14 x 14 rotational shift.
• Flexible option plan benefits with varying levels of coverage from day one.
• Matching pension contributions to help you save for the future.
• Employee Share Purchase program with matching contributions.
• RRSP and TFSA options through Sunlife.
• Paid vacation with an increasing allowance based on years of service

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.