Inside Sales Representative

DESCRIPTION:

This position is responsible for generating revenue utilizing a consultative selling approach in the sale of Boyd services to small/medium business segment customers in an assigned territory/segment. This is accomplished through proactive outbound phone calls to prospect and existing accounts while up-selling and cross-selling new products and/or services to achieve sales goals and increase customer experience. 

REQUIREMENTS:

1. Bachelor’s degree in marketing, business, engineering or equivalent industry experience Sales/Marketing preferred
2. Ability to climb on and inspect equipment
3. Ability to communicate effectively in spoken and written English
4. Ability to travel with overnight stays
5. Ability to operate a PC (Windows, Excel, & Word)
6. Possess a valid driver’s license

ESSENTIAL FUNCTIONS:      

1. Identify and establish contact with potential customers proactively through outbound phone calls
2. Assist to identify the opportunities for upcoming products/services, and for development and enhancement of existing products/services
3. Effectively manage prospects by maintaining contact with new and existing customers to advertise product sales and maintaining key information in the CRM
4. Ensure effective internal communication between inside and outside sales and across the organization
5. Monitor and report potential collaborator and competitor activities and identify business opportunities
6. Maintain all assigned customer information, including ownership, personnel changes or assignments
7. Match Company services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicating pricing and service strategies; proactively engaging other Company business opportunities, referring internally as appropriate
8. Develop sales strategies to drive growth in assigned area; negotiate the agreement terms and close sales
9. Meet or exceed quarterly/annual sales targets
10. Effectively use the Company ERP system tools (i.e. Microsoft Dynamics AX CRM, Manufacturer Pricing/Value Tools, etc.)
11. Recommend to manager ideas to improve the department’s operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
12. Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
13. Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
14. Follow all work, safety rules, and procedures
15. Perform other duties as necessary and assigned

Compensation: base plus commission