Senior Risk and Contracts Analyst

Ziegler CAT has an opening for a Senior Risk and Contracts Analyst to be In charge of managing the administration of insurance programs, claim management, and the contract review process within Ziegler with a specific focus in the Power Systems division. Work closely with the Director of Risk Management to handle property and liability claims. This would include working with insurance company claims personnel and Ziegler’s internal team to bring claims to resolution. Coordinates policy endorsements and issuance of certificate of insurances by working with insurance partners related to several areas of the company both internal and customer related. In charge of interpreting contractual requirements, collaborating on contractual amendments with internal departments, negotiating contract terms and conditions, and ensuring all contracts honestly represent Ziegler’s company policies and practices. Responsible for the development and oversight of processes, tools and resources to drive continuous improvement in effectiveness and efficiency with claims and contracts across the company. It will be imperative for this individual to be a partner and advocate for the sales team while still keeping Ziegler requirements and compliance intact.

Responsibilities:

• Support the Director of Risk Management in the administration of insurance programs and claims process in areas as property, casualty, vehicle, fidelity, liability, and workers' compensation

• Coordinates insurance policy endorsements, issuance of insurance certificates with insurance company personnel and/or insurance brokers/consultants

• Assists with review and navigate the settlement of claims and risk minimization programs

• Prepares studies and analyses of accident causes and hazards for use by company personnel and outside agencies

• Compiles and submits accident reports and various other reports required by insurance carriers and various regulatory agencies

• Coordinates inspections of organization facilities to detect existing or potential accident and  hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented

• Coordination of claims and cooperates in the preparation of material and evidence for organization use in hearings, lawsuits, and insurance investigations

• Achieve a reasonable level of understanding of Ziegler’s major business areas in order to communicate effectively and provide relevant advice and support the risk mitigation of the organization.

• Build rapport and collaborate with internal stakeholders and external customers to promote the ease of doing business and ultimately support the sales team in increased sales.

• Owns the contract review process  and develop efficiencies in the contract review process

• Review existing and new customer, vendor, and dealer  agreements/contracts to ensure that the terms and conditions are consistent with current expectations internally and externally

• Ensure that Ziegler is in compliance with existing agreed upon terms and conditions such as insurance, indemnification, and legal  provisions

• Managed outside legal review of contracts

• Recommend and draft contract provisions and amendments when appropriate and/or coach business leaders on provisions and amendment language when specific business knowledge may be needed

• Work through tough negotiations by providing creative solutions and be willing to have conversations with legal representatives from customer’s side of the contract

• Work collaboratively with other cross functional teams (Finance, Human Resources, Operations) to complete contracts and ensure effective communications among other internal groups

• Drive, create and analyze the contract workflow process and identify risks and issues, providing recommendations for process improvement

• Ensure all requirements associated with accuracy of pricing, business terms and internal approvals are secured and in alignment between Ziegler and the client’s business goals

• Prepare and disseminate information regarding contract status, compliance, modifications, etc.

• Assist with disputes and dispute resolution (including contract review and research). 

• Conduct, compile and interpret legal research, both federal and state, and at times, international, for different aspects of the business, including dealer agreements and regulations, contracting with public utilities, solar, construction. 

• Assist with updating employment guidelines as the legal and/or political environment changes.

• Manage outside legal review of contracts

• Work collaboratively with other cross functional teams (Finance, Human Resources, Operations) to complete contracts and ensure effective communications among other internal groups

• Involvement with cyber security risk projects such as: data retention policy to ensure accordance with regulations and company needs
• Work with the marketing team to strengthen and improve compliance and education in various areas to include: social media guidelines, create and conduct training on social media, claims, sweepstakes and other marketing initiatives
• Develop complex marketing guidance and trained the Marketing team on key legal issues in marketing on websites, privacy, promotions, claims, endorsements, social media, image rights, etc.
• Strengthen review and governance of our external marketing partners

Qualifications:

• Bachelor’s degree in Business, Risk Management, Business Law, or a related field of study required

• 7 years of work experience in insurance, claims, contract analysis or paralegal

• Knowledge in privacy law as it relates to marketing, privacy policies, terms of use, personal data and SAAS agreements.

• Knowledge in all aspects of marketing law and the Federal Trade Commission, including websites, email marketing and opt-ins, intellectual property, e-commerce, fliers, promotions, social media, etc., and using that knowledge to work with, and provide guidance to, the marketing team on various marketing initiatives 

• Advanced knowledge of local, state, and national insurance and contract laws

• Strong negotiation skills

• Strong attention to detail, organization, and verbal/written communication required

• Ability to act and respond quickly to contract review requests and claims situations.

• Self-motivated and goal oriented

• Strong relationship building and interpersonal skills

• High proficiency in Microsoft Office