Service Writer

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers.  A family owned and managed company since 1929, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

About this Position:

Our Service Writer position located in Williston, ND is responsible for managing the administrative areas of our work orders and is an important role within our Service Department.  This position works closely with our Service Supervisors to ensure that the work orders are accurate, complete and filed timely.  Our service writers update work order data and associated service hours by regularly entering data on Cat software, and data entry of time cards.  This position will also assist with other administrative work running and creating reports. The service writer will also help answer incoming phone calls and assist customers.  A quick yet friendly approach is essential for this role where accuracy and attention to detail are preferred.

Qualifications & Experience Needed:

2-3 years of service office experience is preferred.  You will need to be experienced using Microsoft Office such as Outlook, Excel and Word and demonstrate a disciplined ability to work with limited supervision. The ideal candidate will have excellent verbal and written communication skills, expertise in Excel, must be, be self-motivated, have attention to detail, be results-oriented and have the ability to work in a stressful, busy environment that requires the handling multiple tasks on a regular basis.

Company Benefits:

Starting wage $24.40 per hour. Hourly wage offered based on skills and experience. We offer a competitive benefits package that includes health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match. To apply for this unique position, please go to our web site at www.tractorandequipment.com 

Harnish Group Inc. and its Member Companies are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.