Administrator - Service Operations

Reporting to the Branch Manager – Tom Price, The Administrator - Service Operations will play an integral part in supporting our Tom Price Branch across a wide range of administrative and customer facing tasks.

This is a 12 to 18-month contract position and offers a Residential allowance

Roster:  Monday – Friday, 8.5 hours (including unpaid meal breaks)

Location: Tom Price, WA

What you’ll do:

• Provide high-level administrative support to the designated area/store/team/branch
• Coordinate team logistics, including rosters, training matrices, audits, and compliance
• Manage site mobilisation requirements, ensuring accurate time-sheet entries and induction processes
• Oversee work order administration, labour entries, purchase orders, and warranty processing
• Maintain inventory control, including safety supplies (PPE), uniforms, and departmental stationery
• Deliver exceptional customer service, liaising with internal and external stakeholders to ensure timely payments
• Support additional tasks as required to assist various branches and locations

Skills and Experience:

• Strong administrative skills with at least 2 years of relevant experience
• Excellent communication—interpersonal, written, and verbal
• SAP experience is considered highly desirable
• High attention to detail and ability to identify continuous improvement opportunities
• Strong time management and organisational skills to handle multiple priorities
• Ability to work both independently and collaboratively in a team environment

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute. 
• Employee Referral Program – Opportunity to receive a referral bonus up to $5000 for applicable roles.
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 4247