Equipment Management Consultant

The Earthmoving – Equipment Management Consultant is responsible for maximizing the sale of parts and service to customers and prospective customers in an assigned territory.  Individual sales objectives must be met while working with customers to manage their equipment to maintain the lowest possible cost per hour.  The ability to communicate the value of purchasing premium parts and service in a price sensitive market is necessary.  The Equipment Management Consultant will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

• Lead all meetings with corporate accounts/large customers


• Maximize parts and service sales in assigned territory


• Assist with sale of new equipment


• Develop and sell Customer Value Agreements and maintenance programs


• Maintain accurate customer data records


• Develop and implement strategy to assist customer in forecasting rebuilds, component replacement/rebuild schedules, and yearly budget


• Monitor and report product performance and competitive activity


• Provide liaison support between customer, TTCO, and vendors


• Establish and maintain personal working relationships with customers


• Follow up on past repairs to ensure customer satisfaction


• Inform customers on status of repairs


• Negotiate mutually agreeable settlements on customer complaints