Machine - Inside Sales Representative

Overview

The Inside Sales Representative serves as a machine and work tool inside sales rep that will focus on outbound calling, lead generation, and walk-in retail customers. The primary function is to increase customer exposure and provide an exceptional retail experience for CCE customers (Compact Construction Equipment).

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are:

• Competitive Pay.


• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.


• Exposure to world-class CAT training and development.


• A friendly and supportive work environment.


• Continuous exposure to learning and new technologies


• Opportunities for advancement

Responsibilities

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.


• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.


• Responsible for daily outbound calls, documented in the CRM.


• Responsible for walk in retail customers.


• Supports and builds strong relationships with co-workers to include Outside Sales Team and Branch employees.


• Will qualify leads (call in, marketing sourced leads).


• Will have key performance goals:
  
  
  
  • Positive contribution territory market share
  
  
  • Outbound Calls
  
  
  • Lead Generation
  
  


• Responsible for retail showroom display and pricing.


• Builds strong relationships with customers focusing on long-term mutual growth and being a dependable partner.


• Completion of monthly safety and product training.


• Contributes to a positive work environment and promotes the vision, mission, and values of BMC.


• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.


• Other duties as assigned.

Qualifications

• High School Diploma or equivalent required. Associate or Bachelor degree in Business related field preferred.


• Fluent in Spanish, nice to have, not required.


• Ability to travel occasionally to customer sites, and corresponding BMC sites.


• Previous machine, sales, construction experience preferred.


• Ability to learn and navigate new software quickly. Will be trained on CRM, Inventory, Quoting, etc.


• Excellent verbal/written and interpersonal communication skills.


• High energy, excellent self-motivation, and work ethic.


• Result-oriented and focused on continuous process improvement.


• Ability to adapt to changing priorities; meets deadlines and works well under pressure.


• Must possess a customer centric mindset along with the ability to build strong relationships.


• Personal commitment to excellent customer service.


• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.


• Time management and teamwork


• Ability to work independently with limited supervision.

Working Conditions

• The physical environment requires the employee to work primarily inside but will also require some work outside in heat/cold, wet/humid, and dry/arid conditions.


• Position requires employee to e physically present on job site.


• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.


• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.


• Seeing, reading, and writing to complete job responsibilities.


• Use of computer and other forms of technology to complete job responsibilities.