QUALITY TECHNICIAN

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Quality Technician in Richmond, Virginia. The Quality Technician is responsible for providing ownership and oversight for all operational quality related aspects of the Service operation within and/or associated with their assigned area. This includes providing support to all interdepartmental operations along with outlying stores for any quality related event associated to their assigned operation. Seeking candidates with In-depth industry product knowledge and experience; Related hands-on experience in maintenance, repair and/or rebuilding of components and machines in the heavy equipment industry; Service Technician or Reconditioning operational background preferred; High school diploma or equivalent.

Requirements for the Quality Technician position include: 

• Must be able to support corrective action when results are below target, and act with a sense of urgency to achieve desired results, including working with other service technicians to help promote change and make improvements.
• Must be detail-oriented and able to handle multiple tasks at once.
• Must have capability or capacity to learn to operate all equipment and systems related to CMCO service operations.
• Strong organizational skills with ability to prioritize work with competing demands and help develop action plans.
• Must be able to work in a high volume and fast-paced environment.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Quality Technician job, including regularly being required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.  The employee is frequently required to sit.  The employee must regularly lift and /or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive.  Additional duties may be assigned.   

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.