Sales Manager - Product Support

Description

“Drive Results, Shape Success, Lead Champions”

Riggs CAT is seeking a strategic and results-driven Product Support Sales Manager to lead our Product Support Sales Rep team. This role combines high-level sales strategy, team leadership, and client engagement in the heavy equipment industry. You’ll drive revenue growth, mentor a team of Product Support Sales Representatives (PSSRs), and collaborate with Caterpillar and internal stakeholders to deliver innovative solutions.

Why Riggs CAT? This is a high-impact role offering autonomy, innovation, and the opportunity to shape the future of product support sales. If you're a competitive, visionary leader ready to make a lasting impact, we want to hear from you.

**Relocation to Central Arkansas is required

Who We Need:

· Goal-Oriented Mindset: Proven ability to set and surpass ambitious sales targets.

· Client-Centric Focus: Committed to delivering value and building lasting client relationships.

· Strategic Planning & Execution: Skilled in market analysis and implementing growth strategies.

· Strong Communicator: Excellent verbal and written communication skills with persuasive influence.

· Proven Sales Success: Demonstrated track record of exceeding quotas and driving revenue.

Key Responsibilities:

· Lead and develop a high-performing sales team through coaching, training, and performance management.

· Drive consultative sales strategies to meet and exceed revenue targets.

· Analyze market trends and customer feedback to inform strategic planning.

· Collaborate cross-functionally with marketing, operations, and product development teams.

· Maintain strong client relationships and manage complex financing solutions.

· Present performance insights and strategic recommendations to executive leadership.

· Ensure safety compliance and optimize inventory and profitability.

· Travel extensively (50–75%) to engage with clients and support field operations.

Requirements

Qualifications:

· Bachelor’s degree encouraged

· 10-years industry (construction/heavy industrial) experience preferred

· Minimum 5-years sales experience required

· Proven experience in sales management, preferably in heavy equipment or industrial solutions.

· Strong leadership and mentoring skills with a track record of developing successful teams.

· Excellent analytical, communication, and strategic planning abilities.

· Ability to influence cross-functional teams and drive business outcomes.

· Consultative selling expertise and a passion for customer success.

IMPORTANT INFORMATION

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This employee must be able to exert 10 lbs of force frequently and 50 lbs of force on occasion. This position requires kneeling, standing, squatting, and grasping frequently.

The noise level in the work environment is usually moderate.

This position is considered a safety sensitive position.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA

Salary/Exempt

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other

employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)