Equipment Service Specialist

Job Posted: 2025-08-05
Location:
Laverton, VIC, AU
Join a Legendary Team Keeping CAT Machines at Peak Performance!
Step into a critical support role with our Equipment Services team, based out of our Laverton branch on a 7/7 roster, where reliability meets the open road. We’re on the lookout for a highly motivated Equipment Services Specialist (Lube Truck Operator) – someone who takes pride in doing the job right, the first time, every time.
In this field-based role, you’ll be the first line of defence in machine health – ensuring CAT equipment stays running strong across a wide range of customer sites. You won’t just be servicing machines; you’ll be building trust, solving problems, and delivering top-tier support where it matters most.
At William Adams, we’ve spent nearly a century shaping Australia’s heavy machinery industry. With Caterpillar by our side, we power the engines of construction, mining, agriculture, marine and more – and we do it with pride.
This isn’t your average service role – it’s a mobile mission. Big machines. Big responsibility. Bigger opportunities.
Ready to keep things moving?
ABOUT THE ROLE
Key responsibilities of this role include:
• Carrying out high quality preventative maintenance servicing, routine inspections and minor repairs on customer equipment in the field
• Completing required paperwork accurately and effectively (e.g. service reports and Cat inspect forms, time sheets, repair sheets, expense vouchers)
• Providing quality customer service at all times
• Minimising machine downtime and maximising productivity
ABOUT YOU
You are a trade qualified Technician/Mechanic with a strong customer service background in a similar environment.
To be considered for this role you will have the following skills, qualifications and attributes:
• Experience in servicing and/or repairing of automotive and/or earthmoving equipment
• Highly developed communication skills
• Self-motivated and team orientated
• Proven ability to work unsupervised under all conditions
• Willing to work overtime and be flexible
• Have an agile way of thinking to get the best outcome for all involved
• Ideally hold a Mid-Rigid license. If you don’t have one, we can help you and reimburse costs – conditions may apply)
WHAT IS ON OFFER?...
• A competitive base rate + Allowances + Leave Loading + Super
• Uniforms (laundered) + PPE
• Tool Loans (interest free)
• Fully equipped service vehicle
• Overtime (plenty on offer)
• OEM Tooling
• Cat parts store discount
• Ongoing training & development
• Relocation assistance up to $5000 for eligible candidates
• Career progression opportunities
• Employee Assistance Program
• Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
• Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, Flight Centre + more!
If you have experience in the field and enjoy work independently, and you want to join a team who are proud to represent a globally recognised brand, this may be the role for you!
Want to know more? Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.