Credit and Accounts Receivable Analyst
- Consistently monitor the AR Aging Report to determine potential payment issues, and contact
- customers to resolve past due invoices. Promptly follow up for resolution to maximize profitability and minimize bad debt expense.
- Research customer questions and navigate disputes. Negotiate, if needed, to reach resolution
- while preserving the customer relationship. Collaborate with internal customers to resolve disputes and eliminate the root cause of issues.
- Maintain accurate credit and collection files.
- Review and evaluate new and existing customer’s credit worthiness and collectability risk and modify credit limit and terms as needed.
- Cultivate positive relationships with the credit, sales, parts, service, and rental teams.
- Communicate credit department policy and procedures to company personnel.
- Participate in major department projects and take an active role in driving quality improvements, processes, and initiatives.
- Assist with special projects as assigned.
- Travel is required for training and/or to assist at other locations.
- Minimum of 5 years of collective experience in credit and/or accounts receivable.
- Confident in reaching out to customers to resolve the customer’s account and escalating issues, if necessary.
- Ability to multi-task, prioritize, and work well under pressure with attention to details.
- Excellent oral and written communication skills.
- Strong organization and problem-solving skills.
- Proficient in Microsoft Outlook, Excel, and Word.
- Associate or Bachelor's degree in Business, Finance, and/or Accounting
- Experience managing Coupa, Ariba, or similar financial Portal
- Competitive pay to recognize your valuable contribution
- 401(k) with matching
- Full insurance benefits
- Health insurance benefits starting day one of employment for full-time employees
- Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth