Construction Technology Support Specialist, Worksite Solutions

ABOUT WESTERN STATES EQUIPMENT:

Western States has a long legacy of providing quality equipment and excellent service to customers.  Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service – but through our people.  We are committed to:

• The Power of our Purpose: “Building our Communities for a Better Tomorrow”
• Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION
• Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You

WHY YOU’LL LIKE IT HERE:

Recognized as one of the top private companies to work for, we put our employees first.  We are fiercely committed to SAFETY and sending every employee, safely home, every single day.  Our comprehensive benefits package and complete wellness programs include:

• Three weeks of accrued PTO to start, increases with tenure
• Company paid health care premium option for employees
• Health, dental, and vision insurance
• Wellness dollars
• 401k with company match and profit sharing
• Educational reimbursements, tool loans, and safety & tooling dollars
• Employee Assistance Program
• Paid Parental leave
• Care Leave

WHAT WE’RE LOOKING FOR:

THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy.

FULL SUMMARY

The Construction Technology Support Specialist’s role focuses on providing training and support for clients using Cat and Trimble technology solutions, including developing tailored training plans and managing training schedules. It involves conducting system diagnostics, reviewing software updates, and offering remote support. Additionally, the position requires staying updated on new products, developing demonstration tools, and supporting sales staff with technical expertise during client presentations.

SKILLS, KNOWLEDGE, AND ABILITIES: 

• Advanced computer and technology skills required. Must be able to utilize and understand CAD software along with Microsoft office application.
• Strong critical thinker with the ability to communicate complex items.
• Ability to prioritize tasks based on multiple priorities.
• Ability to travel 50% of the time.
• Ability to present to a group of people and teach complex topics.
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance and timeliness.
• Working within and promoting Western States’ purpose, vision and values.

EDUCATION AND EXPERIENCE: 

• Bachelor’s Degree in Construction Management or similar industry experience, preferred.
• Proof of high school diploma or General Education Degree (GED)
• Minimum of 4 years’ experience utilizing and supporting GPS construction technology or similar.
• Valid driver’s license and acceptable driving record required.
• Must be able to communicate (speak, read, comprehend, write in English).

This role is designated as safety sensitive.

Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.