Administrator - Service Operations

Reporting to the New Machines Mining Manager, The Administrator Service Operations is responsible for providing a high level of administrative support to the designated area/store/team/branch.

Roster:  Mon – Fri 8.5 hours per day (including unpaid meal breaks)

Location: South Guildford, WA

What you’ll do:

• Provide high-level administrative support to designated teams, branches, or stores.
• Coordinate and monitor Quality Assurance audits to ensure compliance with WesTrac policies and procedures.
• Manage site mobilisation requirements, including induction arrangements and daily timesheet accuracy.
• Encode and price external items onto work orders, ensuring correct documentation and processing.
• Handle purchase requisitions and oversee the end-to-end purchasing process.
• Maintain accurate time capture reporting and archive management systems.
• Facilitate training requirements and support safety and contamination control audits.
• Build and maintain strong relationships with internal stakeholders and external customers

Skills and Experience:

• Proven experience in administrative support within a fast-paced operational or service environment
• Strong understanding of compliance, auditing processes, and quality assurance standards
• Proficiency in data entry, time capture systems, and managing purchase requisitions
• Excellent attention to detail with the ability to manage multiple tasks and meet deadlines
• Solid communication and interpersonal skills for engaging with internal teams and external stakeholders
• Familiarity with safety protocols, induction processes, and site mobilisation procedures
• Competence in using business systems and software (e.g., ERP platforms, Microsoft Office Suite)
• A proactive, problem-solving mindset with the ability to work independently and collaboratively

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute. 
• Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 4227