Field Service Technician - Mining

Ziegler CAT has an opening for a Field Service Diesel Technician working on heavy construction and mining equipment surrounding our Buhl location. A company vehicle is provided. Sunday - Wednesday day shift.

Responsibilities:

• Diagnose and repair Caterpillar equipment including off-highway trucks, large excavators/shovels, large wheel loaders, dozers, and other large construction equipment to support Mining operations

• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems
• Work safely at all times, following company policies, procedures and standards
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
• Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
• Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory

Qualifications:

• 1 or 2-year technical college /diploma degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
• 3+ years of relevant diesel equipment repair experience, preferably some field experience
• Working knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems; previous experience with CAT equipment preferred
• Ability to write and communicate effectively, interact with supervisors, customers and team members
• Basic computer skills to document work orders and utilize online diagnostic systems
• Own mechanic tool set
• Ability to maintain a safe and clean work environment including service truck
• Willing and able to respond to after-hour emergency calls as directed by the supervisor
• Must have and maintain a clean driving record
• Class A CDL or willingness to obtain one within a defined period
• Obtain a DOT medical certification card
• Pass a DOT pre-employment drug screen & physical due to the role being deemed safety sensitive position
• Able to operate equipment safely