Parts Supervisor

Ziegler CAT has an opening for a Parts Supervisor. This position manages all parts and warehouse functions and operates a clean, efficient, safe and secure warehouse. They additionally supervise, coordinate, and manage the duties of parts and warehouse staff.

Responsibilities:

• Assists with the interviewing, selecting, and hiring of new employees
• Interviews prospective employees to match their qualifications with those required for the position
• Maintains inventory counts, checks and counts parts in bin locations to verify the inventory records
• Reconciles discrepancies within the inventory records
• Provide input and warehouse-specific information into budgeting and planning processes
• Investigate accidents and injuries, and prepare reports of findings
• Continue to find ways to grow the parts business within the branch 
• Review monthly P& L statement to make sure we are meeting our goals set by the company
• Establishes and upholds daily operating procedures and policies of the warehouse
• Inspects, maintains, and manages the tools, equipment, and facilities assigned to each specific warehouse
• Ensures workplace complies with all Caterpillar and Dealership standards
• Identifies and procures tools, equipment, and facilities needed to achieve warehouse goals
• Ensures customer satisfaction with the parts and warehouse department
• Resolves customer issues and complaints.

Qualifications:

• High School diploma or GED required
• Superior customer service skills
• 4+ years warehouse experience
• Thrive in a fast-paced environment & possess strong organizational skills
• Strong written and verbal communication skills
• Personal Attributes: Leadership Orientation, Conflict Management, Planning and Organization, Attention to Detail, Self-Confidence
• Basic computer skills
• Experience in heavy equipment, agriculture, or automotive a plus