In-Store Product Support Sales Representative (ISR)

We are seeking a motivated and customer-focused In-Store Product Support Sales Representative to join our team in East Wenatchee, WA. In this role, you will engage with customers primarily by phone, promoting and selling our full line of products and value-added services to drive market growth.

Key Responsibilities:

• Proactively contact customers to promote products, services, and special programs, including financing and merchandising options.
• Address customer inquiries and resolve concerns promptly through appropriate channels.
• Complete administrative tasks accurately, including data entry, expense management, and lead tracking.
• Maintain strong communication and collaboration with member companies, internal departments, and team members.
• Represent the company professionally through continued industry education, participation in meetings, and maintaining a clean and presentable appearance.
• Uphold strict safety standards and ensure proper care of company equipment and assets.

What You Bring to the Role:

• Strong technical aptitude and a problem-solving mindset.
• A genuine enthusiasm for customer interaction and relationship-building.
• A high school diploma (or equivalent) and 2–3 years of relevant business experience.
• Ability to read and interpret documents such as safety protocols, engineering diagrams, and instruction manuals.
• Excellent verbal and written communication skills to effectively convey product information.
• Proficiency in Microsoft Office Suite.

This is a great opportunity for someone who thrives in a customer-oriented environment and enjoys working in a supportive, team-based culture. If you’re eager to learn and ready to grow your career, we’d love to hear from you.

Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, and SiTech, representing Caterpillar and other manufacturers. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Lucrative Earning Potential:  On target earnings (OTE) potential for the first year is $60,000, which includes a base salary of $30,000 per year plus commission. 

• Medical, Dental, Vision insurance
• Telehealth
• 401k w/Company Match and Profit Sharing
• Paid Holidays
• Paid Vacation and Sick leave
• Company Paid Life Insurance
• Employee Assistance Program
• Employee Referral Bonus
• Employee Discounts
• Excellent Recognition Program
• Career growth opportunities

Please apply by going to our website at www.ncmachinery.com.