Product Support Sales Representative – On-Highway Trucks

Essential Functions:

• Responsible for the sales and marketing of On-Highway Truck parts and services
• Provides coverage and support of existing customer base
• Develops new business markets, identifies opportunities, and acquires On-Highway Truck maintenance agreements
• Prepares and presents sales contracts and finance purchase options
• Prepares territory and call plans, sales reports, expense, and sales activity reports
• Develops new accounts and maintains accounts currently assigned
• Formulates bids on new and existing jobs and projects
• Receives customer orders, serves as the customer contact point, and occasionally assists in the education of customer base on parts and service programs/initiatives
• Collaborates with other departments to generate sales leads
• Aids in implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service
• Maintains records of sales or other business transactions
• Prepare sales or other contracts
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities:

•  Demonstrated knowledge of the On-Highway Truck industry (Required)
• Excellent selling, negotiating, and closing skills with the ability to build long term business relationships
• Proficient with MS Office Applications
• Understands the implications of new information for both current and future problem-solving and decision-making
• Excellent customer service skills
• Exceptional attention to detail
• Excellent interpersonal skills in order to establish working relationships with multiple departments and various levels of the organization
• Excellent oral and written communication skill to include formal presentation skills before small and large groups
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
• Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness

Education and Experience:

• High school diploma or equivalent required, Bachelor’s degree Business Intelligence, Marketing-Product Strategy or Industrial Engineering 
• Minimum of one to three years of work-related skill, knowledge, or experience is required. Three to five years of experience preferred in On-Highway Trucking industry.
• Minimum of one-year sales experience required
• Valid driver’s license required

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