Regional Rental Coordinator

If you are customer-focused, enjoy a fast-paced environment, and are passionate about supporting the agriculture and construction industry, consider joining the Butler Machinery team as a Regional Rental Coordinator. In this role, you will provide exceptional service to rental customers, support inside sales activity, and help drive growth across our rental operations. You’ll work in a first-class culture built on long-term relationships, teamwork, and dedication to delivering an industry-leading customer experience.

What You'll Do

• Assist outside sales and customers with quotations, reservations, attachment/machine selections, contract creation, and insurance verification; transact all inbound calls and walk-in traffic.
• Complete call offs and contract returns. Verify machine hours.
• Perform quick damage inspections.
• Initiate service tickets as required.
• Established new accounts, generate and qualify leads, warm-call dormant accounts.
• Negotiate pricing within rate strategy. Log lost sales. Coordinate hands offs to outside sales.
• Coordinated with rental maintenance to keep repair states current and prioritize machines as rent-ready based on reservation timelines.
• Coordinate delivery timing and customer expectations with transportation.
• Maintain a clean, merchandised showroom and organization inventory.
• Be guided by Butler’s mission statement and core values in everything you do.

What You Bring

• 1 year of business or sales related experience
• Professional verbal and written communication skills
• Strong customer service skills and attention to detail
• Strong decision-making and adaptability experience
• Good time management and ability to multitask
• Self-starter and capable working with minimal direct supervision
• Ability to use sales quoting application, Excel, Microsoft Office
• Supportive and strategic-minded
• Advanced analytical and problem-solving skills
• Clear understanding of Butler’s Mission: To build long-term relationships founded on trust, creating mutual growth and success.
• Commitment to Core Values: Our Team, Customer Driven, Integrity, Accountability, Excellence, and Safety
• Valid driver’s license and ability to meet company insurability guidelines

What We Offer

As a family-owned business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued growth and success. Along with ongoing professional development and growth opportunities, we offer a strong benefits package to support our team: 

• 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
• Health Insurance – 3 plan options
• Health Savings Account – Employer contribution up to $1,300/year 
• Dependent Care Flex Spending Account
• Dental Insurance – 2 plan options 
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Employer paid Short-Term Disability Coverage – 60% of base pay/salary
• Long-Term Disability Coverage 
• Maternity / Paternity Benefits
• Holidays
• Paid Time Off (PTO)
• 401(K) Plan
• Employee Assistance Program (EAP) – including Health Coaching 
• SmartDollar – employer paid financial planning program 
• Legal Shield/ID Shield products 
• Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization

EOE /Vet/Disability
#LI-Onsite