Recherche d’emploiParts Receptionist/Cashier
PRIMARY FUNCTION:
Provide receptionist, cashier and retail coordination for the Parts Department and Merchandising Center .
ESSENTIAL DUTIES
Receptionist Duties
• Promptly and courteously answers all calls to the Parts Department. Monitors calls to ensure no calls remain on hold for over 30 seconds without the caller being advised of efforts to reach the party being called.
• Greets all customers entering the Parts Department in a courteous manner; assist them with their needs by directing them to the appropriate party or assisting them with novelty transactions.
◦ Assist with customers checking out
◦ Coordinate with the credit department when problems arise on a customer’s account
Cashier Duties
• Collect and report cash receipts – cash, credit cards, checks.
• Make daily cash deposit to the Bank.
• Keep cash sales current by ensuring documents and tickets match; return parts aged over 15 days (30 if on an account); apply credits to correct accounts; issue check requests; collect or return past due freight invoices.
• Answer customer inquiries about payments & invoices; withhold credits from overdue customers; work with Sales Representatives to ensure name & addresses are on invoices; work with pickup counter staff to ensure signatures are on documents; make phone calls or mail invoices as required.
• Oversee and balance Duty Bag, Night Bag and Petty Cash.
• Assist Warehouse and Parts by calling to ensure that cash tickets are paid for prior to parts leaving premises.
Retail Duties:
• Receive goods when shipped; annotate in Web-Extender
• Purchase merchandise for store, based on seasons
• Make claims on damages, shortages, and returns
• Ensure merchandise is rotated in a timely fashion to avoid soiled or outdated items
• Assist branches in maintaining adequate stock for their location and place special orders
• Maintain proper mix of high end and regular merchandise for ad/promo use
• Pursue special offers on merchandise to lower acquisition cost.
• Arrange and maintain sales floor
• Maintain inventory counts and system locations
• Handle phone inquires
• Maintain web site
• Set up and operate seasonal shows
Miscellaneous Duties:
• Prepare timecards and time records for parts and payroll services.
• Keep accurate leave records (vacation, personal business, sick, etc.) for all Parts associates.
◦ Oversee mail delivery to and from Parts Dept
◦ Ensure coffee and popcorn is attended to
◦ Maintain security camera functions
• Track and maintain benefit boot program
• Track Parts Dept. pickup truck usage
• Purchase supplies for the department and retail operations
• Coordinate maintenance of department equipment – copiers, printers, phones
• Make signage as required
• Code vendor invoices; maintain waybill files and goods files; verify invoices with inadequate documentation; verify and annotate invoices in Web-extender; track, verify, and code invoices for PDS delivery routes.
MINIMUM REQUIREMENTS:
Education: High school graduate, preferably a two-year degree.
Work Experience: Two years related business work experience with exposure in accounting and retail merchandising.
Physical: Handle many duties at once; ability to handle stress and high pressure daily; ability to communicate and relate to people on all levels.
Must be able to set up attractive displays with prices and good visibility and to periodically travel to other branch locations.
Ability to solve problems and maintain good customer relationships.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Provide receptionist, cashier and retail coordination for the Parts Department and Merchandising Center .
ESSENTIAL DUTIES
Receptionist Duties
• Promptly and courteously answers all calls to the Parts Department. Monitors calls to ensure no calls remain on hold for over 30 seconds without the caller being advised of efforts to reach the party being called.
• Greets all customers entering the Parts Department in a courteous manner; assist them with their needs by directing them to the appropriate party or assisting them with novelty transactions.
◦ Assist with customers checking out
◦ Coordinate with the credit department when problems arise on a customer’s account
Cashier Duties
• Collect and report cash receipts – cash, credit cards, checks.
• Make daily cash deposit to the Bank.
• Keep cash sales current by ensuring documents and tickets match; return parts aged over 15 days (30 if on an account); apply credits to correct accounts; issue check requests; collect or return past due freight invoices.
• Answer customer inquiries about payments & invoices; withhold credits from overdue customers; work with Sales Representatives to ensure name & addresses are on invoices; work with pickup counter staff to ensure signatures are on documents; make phone calls or mail invoices as required.
• Oversee and balance Duty Bag, Night Bag and Petty Cash.
• Assist Warehouse and Parts by calling to ensure that cash tickets are paid for prior to parts leaving premises.
Retail Duties:
• Receive goods when shipped; annotate in Web-Extender
• Purchase merchandise for store, based on seasons
• Make claims on damages, shortages, and returns
• Ensure merchandise is rotated in a timely fashion to avoid soiled or outdated items
• Assist branches in maintaining adequate stock for their location and place special orders
• Maintain proper mix of high end and regular merchandise for ad/promo use
• Pursue special offers on merchandise to lower acquisition cost.
• Arrange and maintain sales floor
• Maintain inventory counts and system locations
• Handle phone inquires
• Maintain web site
• Set up and operate seasonal shows
Miscellaneous Duties:
• Prepare timecards and time records for parts and payroll services.
• Keep accurate leave records (vacation, personal business, sick, etc.) for all Parts associates.
◦ Oversee mail delivery to and from Parts Dept
◦ Ensure coffee and popcorn is attended to
◦ Maintain security camera functions
• Track and maintain benefit boot program
• Track Parts Dept. pickup truck usage
• Purchase supplies for the department and retail operations
• Coordinate maintenance of department equipment – copiers, printers, phones
• Make signage as required
• Code vendor invoices; maintain waybill files and goods files; verify invoices with inadequate documentation; verify and annotate invoices in Web-extender; track, verify, and code invoices for PDS delivery routes.
MINIMUM REQUIREMENTS:
Education: High school graduate, preferably a two-year degree.
Work Experience: Two years related business work experience with exposure in accounting and retail merchandising.
Physical: Handle many duties at once; ability to handle stress and high pressure daily; ability to communicate and relate to people on all levels.
Must be able to set up attractive displays with prices and good visibility and to periodically travel to other branch locations.
Ability to solve problems and maintain good customer relationships.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.