TRACTOR SHOP SERVICE SUPERVISOR

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service Supervisor in Salem, Virginia at our corporate headquarters. The Tractor Shop Service Supervisor is responsible for directing and supervising the activities of the technicians and ensuring the customers' needs are met and duties are performed at the highest level. Seeking candidates with previous leadership and supervisory experience. Previous experience in service operations and comprehensive knowledge of heavy equipment repair procedures and applications preferred.  College/technical degree, or comparable industry experience, preferred. 

Requirements for the Tractor Shop Service Supervisor position include:

• Must have excellent oral and written communication skills.
• Must have excellent customer relations skills.
• Must be organized and able to prioritize and multi-task.
• Must have the ability to manage and delegate work.
• Must have strong mechanical knowledge.
• Proficient in use of a computer; able to adapt to changing technology.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Service Supervisor job, including regularly being required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.  The employee is frequently required to sit.  The employee must regularly lift and/or more up to 70 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive.  Additional duties may be assigned.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.