Service Supervisor

Building Texas… Powering the World. Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! We are hiring a Service Supervisor in Bryan, Texas, to manage, supervise, and perform day-to-day operations of the Machinery Service Department. Service Supervisor Benefits: • Great Work-Life Balance • Tuition Reimbursement • Vast Growth Opportunities • Job Stability • Full-Time Benefits to include: Medical, Dental, Vision • 401(k) Employer Matching • Paid Vacation, Sick Time, Holidays Service Supervisor Responsibilities: • Supervise machine and engine repairs in the shop • Schedule technicians to expedite repairs • Act as in house Technical Communicator for service, parts and customers • Coordinate parts orders and component repairs • Monitor service expenses and technician overtime • Address customer complaints and concerns • Ensure all invoices are collected on time • Open, edit, review and invoice work orders • Represent Mustang Cat in a professional manner in and away from the office Service Supervisor Position Requirements: • Bachelor's degree in Ag Systems Management, Business, mechanical or other related field or tenured work experience in field • Strong Computer skills • Positive, outgoing personality with the ability to maintain good working relationships • Ability to think on your feet, manage multiple tasks, and work efficiently in a fast-paced environment • A basic understanding of engines (gas and diesel), hydraulic systems, transmissions, A/C, air and hydraulic brake systems, and planetary gear assemblies Strongly Preferred Experience: • 2 years experience in a supervisory role • Knowledge of Cat Systems Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.