Service Coordinator

Building Texas… Powering the World. Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! The primary responsibility of the Service Coordinator is to assist the shop and field service supervisors in the daily operations of Mustang Cat Bryan's service operations. Service Coordinator Benefits include: • Great Work-Life Balance • Opportunity for over-time • Tuition Reimbursement • Vast Growth Opportunities • Job Stability • Full-Time Benefits to Include: Medical, Dental, Vision • 401(k) Employer Matching • Paid Vacation, Sick Time, Holidays Service Coordinator Responsibilities include: • Provide exceptional customer service to all internal and external customers • Time entry for technicians • Service billing • Technical support • Warranty • Shipping and receiving • Equipment inventory control • Assist with field service scheduling • Coordinate repairs with Sales Rep and customers Service Coordinator Position requirements: • High school graduate or equivalent • Strong mechanical aptitude • Excellent customer service skills • Professional communication skills: verbal, written, phone, email, in-person • Strong computer skills, including experience with Microsoft Office applications • Self-motivated and detail-oriented • Able to work in a fast-paced environment Strongly Preferred Experience: • Bilingual English/Spanish • Knowledge of CAT equipment • College degree in business, technical or related field Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.