Credit Analyst

Overview

The Credit Analyst is responsible for developing relationships with customers (internal and external), applying credit policies and pursuing payment collection (including legal resources) within a commercial collections work environment.

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are:

• Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies.
• Opportunities for advancement.

Responsibilities

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Expected to communicate regularly with management with regards to workload, productivity, and any other needs in order to efficiently and effectively execute the essential functions of the job.
• Ensure that the corporate credit policies and procedures are adhered to.
• Ensuring compliance and adherence to all SOP (standard operating procedures), with the expectation that any suspicious activities and/or non-compliant behaviors are reported immediately to the CFO.
• Perform collections activities for accounts within a specified portfolio.
• Update credit files for existing customers and process new credit applications.
• Research and resolve short pays and deductions.
• Resolve customer disputes and collection issues timely.
• Handle credit references. Assist with research of customer payment problems.
• Monitor credit and collection status of assigned customers and set appropriate credit limits.
• Educate customers on company products, services and options for payment to include CAT Card and the customer portal.
• Determine release of orders based on customer credit status.
• Communicate effectively with salespeople and departmental groups regarding customer status and relationships.
• Contracts and purchase orders are received, ensure they are forwarded to the proper department for review.
• Responsible for managing communications on customer accounts that have gone legal, ensuring management is kept up to date with all developments on the case.
• Manage third party billing platforms (customer platforms) to ensure we are paid appropriately for all invoices.
• Answer calls from Credit Hunt (internal and external routed calls to the credit department) and work the credit email box during scheduled times.
• Participate in periodic joint sales calls with Blanchard’s sales team, ensuring exceptional service is provided to all members.
• Meet with customers as needed, under the supervision of a member of management.
• Backup for switchboard as needed.
• Other duties as assigned.

Qualifications

• Bachelors in business administration, Finance or Accounting preferred, with 3+ years related commercial credit experience; or Associates degree with equivalent combination of education and experience.
• Minimum of 3 years’ experience in Consumer or Commercial Credit, with experience in the Construction industry preferred.
• Extensive knowledge of federal and state laws regarding the obtaining and usage of information needed for credit decisions preferred.
• Extensive knowledge of the Fair Debt Collections Practices Act preferred.
• Knowledge of industry specific risk mitigation tools, multi-state mechanics lien law and payment bonds strongly preferred.
• Uses experience and sound judgment to plan and accomplish goals.
• Organization and time management skills with a strong ability to prioritize heavy individualworkload to meet time sensitive deadlines.
• Excellent verbal and written communication skills; demonstrated professional, tactful problem-solving skills with personal presence to interface with corporate decision makers.
• Ability to compile, analyze and interpret financial information and data to facilitate decision making.
• Proficient in MS Office with emphasis in Excel.
• Must be able to function effectively in a high paced, high demand environment.
• Must be able and willing to work extended hours as the business need requires.
• Possess a personal commitment to continuous improvement and service excellence.
• Ability to work independently with limited supervision.

Working Conditions

• The physical environment requires the employee to work inside throughout the year.
• Position may require employees to be physically present at designated worksite locations.
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Seeing, reading, and writing to complete job responsibilities.
• Use of computers and other forms of technology to complete job responsibilities.