Job SearchTechnical Maintenance Advisor - Caterpillar
FIFO Product Support Advisors – Multiple WA Sites
8/6 - $164K - $175K + Super
2/1 - $191K - $207K + Super
Be Part of the Team That’s Made for More
Are you ready to take your career to new heights? Join WesTrac’s dynamic Regional Product Support Team and work on cutting-edge Caterpillar equipment in world-class mining operations. We’re hiring experienced Product Support Advisors on a FIFO basis across Newman, Paraburdoo, Gudai Darri and other regional client locations.
This is more than a job—it’s your chance to make a real difference in fleet performance, reliability, and customer satisfaction, while enjoying the benefits of a supportive team, state-of-the-art workshops, and exceptional FIFO lifestyle perks.
What You’ll Do
Diagnose, repair, and maintain a range of Caterpillar equipment
Conduct regular equipment inspections, ensuring safety and compliance
Provide warranty support and planned component change-outs
Offer technical guidance to optimise fleet performance and availability
Support frontline maintenance teams with expert advice and minimal tool time
Build strong relationships with customers and stakeholders onsite
Your Location Options
Newman (BHP Area C)
Located 120 km north-west of Newman in WA’s Pilbara region
Supporting a new CAT fleet in a high-tech workshop
Roster: 8 days on / 6 days off – 12 hr shifts
Short commute to camp accommodation
Paraburdoo
Located 80 km south of Tom Price in the Pilbara
Work on a new CAT fleet in a modern facility
Roster: 8 days on / 6 days off – 12 hr shifts
Close proximity to camp accommodation
Gudai Darri (Rio Tinto)
FIFO from Perth only
Hands-on support for a cutting-edge autonomous fleet including 793F & 789D trucks, 994 Loaders, 6040/6060 Excavators, D10/D11 Dozers, drills and more
80% advisory, 20% tools-on
Roster: 8 days on / 6 days off – 12.5 hrs/day (incl. 30 min break)
Client Support Team (PSG)
The FIFO service department is based in Welshpool, providing skilled maintenance personnel across remote mining locations in Western Australia.
Specialises in warranty support, shutdown coverage, and labour hire roles.
Fully equipped with service vehicles and tooling to support field operations.
Roster: 8 days on / 6 days off – 12.5 hrs/day (incl. 30 min break) or 2 weeks on/1 week off - 12.5 hrs/day (incl. 30 min break)
What We’re Looking For
Australian-recognised Mobile Plant Trade Certificate
Previous field service or mine-site experience on large CAT fleets
Strong diagnostic, troubleshooting, and advisory skills
Willingness to support training, inspections, and hands-on work when needed
High-risk work licences (Forklift, EWP, Dogging & Rigging, Working at Heights)
Strong communication and customer relationship-building skills
Why Join WesTrac?
Financial Benefits
Paid parental & secondary carers leave
Salary sacrificing & novated leasing
Income protection insurance
600+ retail discounts: Coles, Virgin, HOYTS, Crown & more
Health & Wellness
Discounted BUPA cover
Fitness Passport – access to gyms across Australia
EAP support for you and your immediate family
Career & Recognition
"Made for More" personal & team awards
Internal career progression opportunities
Upskilling through our award-winning WesTrac Institute
Referral Bonus
Earn up to $5,000 for successful referrals
Extra Perks
Emergency Services & Defence Force Leave
Employee Share Purchase Plan
Interstate FIFO or Relocation Support Available
We welcome skilled candidates from across Australia and overseas. Based on role and eligibility, visa sponsorship and relocation assistance may be available.
Ready to Work With the Best?
If you're passionate about machinery, maintenance, and making a difference on-site, we want to hear from you.
Apply now and join a team built for performance, powered by people, and Made for More.
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.
At WesTrac we understand that identity is an intersection of many factors. First Nations people, females, those identifying as LGBTQIA+, and culturally and linguistically diverse people are encouraged to apply. WORK180 endorsed employer.