Field Service Supervisor - Power Systems

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

In a leadership role at Finning, a leader in our industry, you have the
opportunity to make a difference. With ample opportunity to learn, grow and
gain exposure to cutting edge technology in the industry, the Field Service
Supervisor role offers a world of opportunities for the successful individual.

Responsible for managing all field customer interactions and communications in
conjunction with effectively managing and scheduling service work and
resources to meet customer expectations for equipment service and
maintenance and accountable for overseeing the end-to-end service process
including time entry for field operations. If this sounds like it fits you to a Tee,
apply today!

Job Description:

• Lead, demonstrate and champion a healthy and safe work environment ensuring that all safety standards, policies, procedures and compliance requirements are communicated, implemented and followed
• Responsible for the day-to-day leadership of staff, including recruitment, orientation, coaching, mentoring, employee engagement, and performance feedback and supporting growth and development opportunities
• Spending majority of time in the field with technicians to ensure the agreed upon scope of work is accurately followed, determine proper tooling, parts and technical issues are dealt with promptly and daily time and service reports are completed
• Manage, determine and allocate technicians to jobs and conduct pre-mid-post job reviews
• Demonstrated effective leadership and supervisory skills Strong communication skills to clearly communicate job scope direction to front line employees
• Strong decision making and problem solving skills
• Advanced SIS skills
• Ability to use SIMSi and SIMS
• Ability to navigate in DSN and DPSS

Experience:

• Previous experience with Caterpillar equipment/engines (minimum 4 years)

Note:

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Prior to applying for any internal opportunity, please notify your current supervisor/manager of your intent to apply. Refer to the Employee Referral Program Policy/Rules for more specific information.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.