Service Advisor - Power Systems CVA - Bensalem, PA

JOB DESCRIPTION:

• Takes incoming phone calls as needed and completes service request forms
• Schedules services as per CVA contracts, orders parts as required
• Opens work orders, maintains CE Field Service and prepares work orders for close
• Calculates tech time and assists with payroll
• Performs additional duties as needed
• Assists with notifications of weekend workload and rotation lists
• Uses Standard Jobs as they are developed.
• Adhere to COD Policy, Credit Approval Process, Warranty Policy and Procedures.

RECOMMENDED QUALIFICATIONS:

• High School Diploma or equivalent required.
• Knowledge of general business practices and the roles other departments play within the overall business operations of an organization, solid business acumen and problem-solving skills.
• Excellent communication and interpersonal skills; both verbal and written.
• Strong project management, time management, team building and leadership skills; ability to work independently and multi-task effectively in a fast-paced environment.
• Experience with Microsoft Outlook, MS Office, D365, SIS and other position related software.

Equal Opportunity Employer

Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.