Parts Expeditor
The Parts Expeditor is responsible for processing service department parts orders, working both independently and on a team. The individual in this position must be familiar with machinery including earthmoving equipment, on-highway trucks, and allied products. The Parts Expeditor will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.
- Process and order parts for technicians to use on work orders
- Generate purchase orders for service department
- Order supplies for the service department, shop supplies and safety supplies
- Effectively communicate with service department personnel to address customer needs
- Monitor the statuses of service orders on backorder and provide updates