Parts Journeyperson

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Finning Canada is seeking a Parts Journeyperson in Tisdale. As the Parts Journeyperson, you are responsible for handling a variety of parts sales duties including telephone and walk in parts sales orders as well as all facets of the parts ordering system.

What’s In It For You?
• $32.31 – 39.28 / hr
• Overtime hours may be available
• Industry leading Employer paid benefits
• Employee Share Purchase Plan options
• RRSP and Retirement Plan options
• Boot Allowance
• Employee Rewards – exclusive access to discounts and perks
• CAT Dealer grade training

Job Description:

• Parts Coordination related to customer equipment maintenance and repair, in both the shop and field

• Consistency in communicating estimated delivery dates to the service operations team

• Communicate shipping options and freight estimates to the Service Operations team

• Follow up on requests from the service team and remain accountable until the transaction is complete

• Delivery of parts to various locations as determined by the service supervisors and CSM

• Participate in parts related special projects and assignments

• Participate in call quality and performance initiatives as required

Other functions may include but are not limited to:

• NEP sourcing of CAT and non-CAT parts

• Procurement of non-CAT parts

• Managing backordered parts

• Forklift operation

• Building hoses

Qualifications:

• Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge

• A high performance, positive attitude and the ability to build and maintain respectful working relationships

• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment

• Ability to deal with difficult situations and potentially unhappy customers

• Computer literacy with applicable software knowledge along with shop parts experience

• Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Landmark Smart Office, and the MS Office Package will be considered assets

Important Details:

• This position is a permanent, full-time and based in Tisdale

• This is a Monday – Friday, 5x2 shift

• There will be an on call requirement

• This position may require travel

• Apprentices will be considered

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.