Rental Coordinator- Power Systems (On-Site)

Ziegler Power Systems, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The Rental Coordinator position is responsible for creating, maintaining, and closing rental agreements while communicating updates with both internal and external customers. This position is a fast moving and rewarding position where employees get to help customers solve real world problems with industry leading Cat® Power Generation and Distribution solutions. The Rental Coordinator will work on-premise in the hiring branch.

Responsibilities:

o Provide rental support to the Rental Sales Team to ensure excellent customer service

o Answer incoming calls from Sales Representatives, customers, and the rental call center

o Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software

o Monitor rental reports to manage daily tasks to ensure process compliance

o Coordinate equipment deliveries and returns with the Transportation Department

o Ensure accurate and timely invoices, including collection of unpaid balances

o Build and maintain knowledge of rental fleet equipment and their applications

o Collaborate effectively with team members, management, and other departments

o Assist with inventory management when needed

o Follow up with Sales Representatives and customers through phone and other communication channels

o Participate in after-hours, on-call support as needed

o Assist with reception desk phone coverage, special projects, and training as needed

Qualifications:

o High School Diploma or GED; 2 or 4 year degree preferred

o Personal Attributes: Customer focus, attention to detail, dependability, efficiency, planning and organization

o Ability to multi-task in a demanding environment

o Experience working in Microsoft Office Suite and related software

o Preferred – rental industry knowledge