Heavy Rents Specialist

Knowledge and Skill Requirements:

• Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.


• Strong mathematical skills required, with the ability to perform calculations and solve complex problems.


• Strong verbal and written communication skills, able to maintain composure and clarity when handling challenging or high-stress interactions.


• Excellent interpersonal and customer relations skills, fostering a positive experience for both employees and customers alike.


• Exhibit a strong desire to learn new technologies and integrate them into daily operations to improve service and efficiency.


• Highly motivated and driven by the goal of meeting and exceeding company objectives, with a strong understanding of the company’s equipment and market trends.

Essential Job Functions:

• Build and maintain strong customer relationships to drive repeat business and loyalty.


• Prospect new accounts to grow Stowers’ rental market share.


• Prepare accurate, competitive rental quotes using Salesforce/CRM.


• Coordinate equipment delivery and logistics with operations via DBS.


• Monitor fleet availability and utilization to optimize efficiency and profitability (DBS/iStowers).


• Collaborate with sales, service, and product support to ensure a seamless rental experience.


• Partner with the used equipment and service teams to monitor fleet maintenance and repairs in order to maximize profitability.


• Maintain in-depth knowledge of Caterpillar equipment to provide expert recommendations.


• Track rental performance metrics and support demand and revenue forecasting.


• Ensure accurate processing of rental transactions, documentation, and billing (DBS/Unit 4).

Preferred Experience and Skills:

• Experience with Microsoft Office suite is required. Salesforce and DBS experience is preferred.


• Previous experience with heavy equipment operation, valuation, rental or sales is not required but is preferred.

Physical and Mental Requirements:

• Demonstrated ability to work collaboratively in a team environment, contributing to shared goals and fostering positive relationships.


• Must be able to pass background check, physical exam and drug screening test.

Work Environment:

The environment is collaborative, and you will work closely with cross-functional teams such as operations, sales, parts and service. Flexibility and adaptability are key as you may need to address emerging issues and balance multiple priorities. The workplace fosters a customer-focused culture, where excellence in customer service quality, both internally and externally, is a primary objective