Field Service Technician - CCE

Ziegler CAT has an opening for a Field Service Diesel Technician working on the rental fleet, light and medium construction equipment, and small gasoline/diesel engines to support customers surrounding our Ziegler branches. A company truck is provided.

Responsibilities:

• Diagnose and repair equipment including skid steers, compact wheel loaders, mini hydraulic excavators, multi terrain loaders, aerial lifts, tele-handlers, among other light and medium construction equipment in the area
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems
• Work safely at all times, following company policies, procedures and standards
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
• Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
• Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory

Qualifications:

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
• 3+ years of relevant diesel equipment repair experience, preferably some field experience
• Working knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems; previous experience with CAT equipment preferred
• Ability to write and communicate effectively, interact with supervisors, customers and team members
• Basic computer skills to document work orders and utilize online diagnostic systems
• Own mechanic tool set
• Ability to maintain a safe and clean work environment including service truck
• Willing and able to respond to after-hour emergency calls as directed by the supervisor
• Able to operate equipment safely
• Must have and maintain a clean driving record
• Pass a DOT pre-employment drug screen & physical due to the role being deemed safety-sensitive
• DOT Med card or ability to obtain is required