Manager Branch

DESCRIPTION: A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each day, our team strives to adhere to the core values of integrity, commitment, excellence, and service that have sustained our company through the decades. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.

Provides direction and leadership to the Branch Operations in coordination with related Division(s) management to ensure acceptable profitability, market share, and growth in support of Company strategy and goals.

REQUIREMENTS:

1. Degree and/or Experience in accounting, finance, management, sales, marketing, economics, business or related fields


2. Management/Supervision experience


3. General knowledge of Caterpillar equipment and components and General knowledge of service and parts department operations


4. Willingness to learn, be trained, and coach


5. Excellent interpersonal skills, and written and verbal communication skills


6. Able to communicate with team members and customers


7. Good working knowledge of computers, spreadsheets, word processing programs


8. Highly self-directed


9. Ability to work independently or in a team environment with rapidly changing priorities and demands


10. Ability and willingness to function outside normal working hours


11. Demonstrated ability to apply tact and diplomacy in dealing with customers and fellow employees

ESSENTIAL FUNCTIONS:

1. Collect, analyze, interpret, and communicate appropriate and timely market and performance data to Company and Branch management, evaluate effectiveness, take or recommend action to optimize results and realize continuous improvement


2. Establish, communicate, and monitor appropriate market, financial, and process standards for Division operations


3. Assist in developing Company strategic plans, goals, and objectives to ensure the profitability, growth, and continuance of the organization


4. Develop and implement current and long range Division strategies, policies, procedures, plans, processes, and budgets to guide Division activities and ensure attainment of Company goals and objectives


5. Assist in the annual Company Budget process for Branch


6. Cooperate as requested with other organizational entities to ensure attainment of related goals and objectives


7. Provide personnel selection and performance management counsel to management in related functional roles


8. Maintain a high level of satisfaction among external and internal customers through personal and functional contact and timely action


9. Represent the Company to customers, suppliers, the community, the industry, and governmental entities in an effective, principled manner; should be personally involved in the community and encourage employees to be involved in the community


10. Manage, Supervise, and Oversee the Branch Operations


11. Supervise, train and evaluate staff; maintain high quality work force


12. Work with employees to set aggressive professional and achievable goals to enhance the employees performance


13. Use coaching techniques to recognize employees’ accomplishments and strengths and to improve any other areas


14. Evaluate employee performance on a regular basis and prepare the related Position Descriptions, Performance Appraisals, and salary administration


15. Ensure all staff follow company and departmental standards and practices and take disciplinary action when required


16. Perform other duties as necessary and/or assigned

BENEFITS:

• Full-Time W2 Employee with bonus potential


• Full benefits including Medical, Dental, Vision, Disability, and Life Insurance


• Wellness Program


• Paid time off


• 401(k) savings with Company Match