Ag Sales Coordinator
Responsibilities
- Serve as the primary support resource for Ag Sales Representatives and Ag Regional Sales Management.
- Communicate sales and contract information to sales representatives and management through phone calls, email, and other interactions.
- Create and maintain sales and rental orders/contracts with accuracy.
- Schedule trucking or shipping for equipment deliveries and returns to/from customer locations.
- Finalize invoices, estimates, credits, and other transaction-related documentation.
- Create and update equipment records, statuses, and related documentation.
- Generate purchase orders, order equipment from various vendors, and process change orders as needed.
- Maintain accurate, up‑to‑date files, logs, and documentation for all sales activities.
- Ensure timely creation of sales orders and prompt processing of invoices.
- Manage logistics related to equipment and technical issues while coordinating with relevant teams.
- Collect information to prepare warranty quotes.
- Respond to incoming calls and inquiries from sales representatives, management, and vendors.
- Follow established department policies regarding reservations, demos, loaners, rentals, dealer transfers, transportation requests, consignments, and trades.
- Collaborate effectively with team members, management, and other departments in a professional manner.
- Perform additional administrative tasks as assigned.
Qualifications
- Bachelor’s degree or equivalent work experience preferred; High School Diploma or GED required.
- 1–3 years of experience in customer service and/or administrative support roles.
- Experience with Microsoft Dynamics 365 (D365) preferred.
- Proficiency with Microsoft Office Suite (Outlook, Excel, Word, etc.).
- Demonstrated ability to learn new software systems and web-based platforms quickly.
- Ability to thrive in a fast-paced environment with minimal supervision.
- Strong time‑management skills and the ability to multitask and prioritize effectively.
- Personal attributes: Organization, Customer Focus, Problem Solving, Attention to Detail, Teamwork, professionalism, Time Management, Ability to Work Independently