Job SearchReceptionist
Do you enjoy creating a welcoming first impression and supporting a team in a fast-paced environment? Are you energized by helping customers and handling a variety of administrative and financial tasks? If so, consider joining Butler Machinery Company, a growing, family‑owned organization where teamwork and customer service come first.
This position serves as the first point of contact for customers, visitors, and callers while providing administrative and customer service support across multiple departments. You’ll play a key role in daily office operations, ensuring a positive experience for both customers and teammates.
Responsibilities:
- Answer and route incoming phone calls using a multi‑line phone system.
- Greet on-site visitors, respond to general inquiries, and direct customers to appropriate team members.
- Order and manage novelty items for the store, including receipting, charging, displays, and inventory checks.
- Receive, sort, and distribute mail and packages.
- Create, scan, and file paperwork for various departments (sales, service, parts, etc.).
- Prepare daily and/or weekly cash and check deposits.
- Deposit checks electronically and transport cash deposits to the bank as needed.
- Enter customer payments into the system and determine account type (cash or charge).
- Serve as the primary support partner for administrative and cross‑functional needs, including onboarding coordination, company events, invoice coding, and ordering office supplies.
- Support company events, including United Way campaigns, customer appreciation events, company picnic, holiday celebrations, and other team activities.
- Work on special projects and tasks for multiple departments as needed.
- Works within and promotes the vision, mission, and values of BMC.
- Performs other duties as assigned.
Qualifications:
- Minimum of 1 year of relevant experience, training, and/or education
- Previous experience handling multi-line phone systems
- Experience with Microsoft Excel, Word, and PowerPoint
- Strong attention to detail with the ability to manage multiple tasks
- Excellent verbal and written communication skills
- Strong customer service skills
- Highly organized and dependable
As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:
- 10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution
- Health Insurance – 3 plan options
- Health Savings Account – Employer contribution up to $1,300/year
- Dependent Care Flex Spending Account
- Dental Insurance – 2 plan options
- Vision Insurance
- Basic Life/AD&D and Supplemental Life Insurance
- Employer-paid Short-Term Disability Coverage – 60% of base pay/salary
- Long-Term Disability Coverage
- Maternity / Paternity Benefits
- Holidays
- Paid Time Off (PTO)
- 401(K) Plan
- Employee Assistance Program (EAP) – including Health Coaching
- SmartDollar – employer-paid financial planning program
- Legal Shield/ID Shield products
- Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization
EOE/Vet/Disability
#LI-Onsite