Product Support Sales Representative

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell, rent, and service a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation.

THIS POSITION IS LOCATED IN PLEASANT GROVE CA.

SUMMARY                                                                                                                                                     

The Product Support Sales Rep position is responsible for executing a sales plan for the assigned customer base that includes building a stronger relationship with our customers through providing parts and service solutions to support the operation and maintenance of their equipment. This position will also work with the parts and service departments to provide the best support for our customers. This position also will primarily be working in an assigned territory and regularly traveling to visit customers.    

QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Account Planning and strategy sessions with Sales Manager to grow business
• Qualifying leads and building relationships with customers.
• Creates and assembles quotes for machine parts and service sales
• Partner with the Marketing team on execution of promotions and campaigns.
• Generates leads for machine sales and other divisions by selling Holt and its capabilities
• Proactive account management on assigned accounts
• Updates and maintains CRM system with customer information, leads, activities and sales.
• Engages in continued training to keep current on a range of products.
• Travels throughout assigned territory to make sales calls for Earthmoving parts and service

• Works as liaison between service departments and customers on service repairs.

EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED); one year related experience or equivalent combination of education and experience.

SKILLS & ABILITIES

• Teamwork - Exhibits objectivity and openness to other views, gives and welcomes feedback and contributes to building a positive team environment.
• Written Communication - Writes clearly and informatively, edits work for spelling and grammar, presents numerical data effectively, able to read and interpret written information.
• Quality - Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality.
• Accountability - Accepts responsibility for mistakes or problems; maintains ownership of assigned tasks.
• Attitude - Demonstrates a positive attitude and supports the organization’s mission, vision and values, such as honesty and integrity.
• Safety and Security - Observes safety and security procedures.
• Systems and Software – Ability to utilize computers, software programs (ie. Office 365, Web mail, ERP systems etc.)

QUALIFICATIONS

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accurate - Ability to perform work accurately and thoroughly.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Communication – Clear and concise, active listener, confident and friendly
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

EDUCATION AND/OR EXPERIENCE 

A minimum of a High School diploma and at least three (3) years industry experience or equivalent combination of education and experience.

Must have a valid California Class C or higher driver’s license with a clean motor vehicle record report.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required sit and talk or hear.  The employee frequently is required to stand, walk, sit, use hands and fingers, handle, or feel objects; tools, or controls; reach with hands and arms; climb or balance; and stoop kneel, crouch, or crawl.

The employee must occasionally lift and/or move 75 to 100 pounds.  Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts and outside weather conditions.  The employee occasionally is exposed to wet and/or humid conditions, fumes or airborne particles, and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Holt of California has reviewed this job description to ensure that essential functions and basic duties have been included.  It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.  Supervisors, as deemed appropriate, may assign additional functions and requirements.

COMPENSATION

Wage Range $24,000 Base + Commission 

Wage depends on knowledge, skills and ability to perform the responsibilities of the job.

WHY WORK FOR HOLT?

Excellent company paid benefits including medical, dental, vision, life insurance, long-term disability, 401(k), nine paid holidays, paid vacation, and paid sick time. Career advancement opportunities and ongoing professional development.

Holt is an Equal Opportunity Employer M/F/V/DV. Holt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status.

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