Specialist Supervisor - Drills

Reporting to the Business Unit Manager, the Specialist Supervisor – Drills will join our Digger & Drill Services team on a permanent, full-time basis at our South Guildford Headquarters.

In this role, you will lead and mentor a team of Drill Technicians, ensuring high standards of performance, safety, and technical excellence. You will provide hands-on technical support while working closely with customers to develop and maintain strong, long-term partnerships built on trust and mutual value.

Location: South Guildford

Roster: Monday to Friday, 10.5 hours per day (including meal break)

What You’ll Do:

• Coach and develop a team supporting surface mining drills across multiple OEMs
• Oversee machine delivery, aftersales equipment support, warranty repairs, and performance strategies, including major shutdown works
• Maintain strong customer relationships through varied engagement channels, including site visits
• Provide hands-on technical support to Drill specialists, technicians and apprentices

Skills & Experience:

• Proven leadership and people management experience in a supervisory role
• Demonstrated background in Field Service, with exposure to mine site operations
• Strong technical aptitude and hands-on experience with drilling equipment
• Operational drilling experience will be highly regarded
• Flexible and willing to travel to mine site as required
• Excellent stakeholder engagement skills, with the ability to build and maintain strong relationships
• Experience working within an OEM dealership environment is advantageous

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

 Reference Number: 5975